These are the days when everyone has a computer; in fact, some of us have more than one. It’s no longer the possession of techies and professionals alone, we’re all sending and receiving emails, and we’re all using the Internet for social networking, researching, downloading songs and movies, and doing a hundred and one other things online. It’s easier to buy notebook computers and netbooks today, and with the cost-efficient options available, it’s easy to see why a laptop is a necessity more than a luxury these days.
Probably the best thing about computers today is that you don’t need to be super tech savvy to know how to use one; but on the downside, you’re in a bind if something goes wrong and you’re not the self-troubleshooting kind. And so you send out your notebook for repairs or maintenance when necessary, but do you remember to remove sensitive information from it?
Unfortunately, most of us tend to accumulate a large amount of information on our computers over a period of time. And if they’re systems that only we use, we tend to get careless about security, even for data that’s extremely sensitive and which could lead to undesirable consequences if it gets into the wrong hands. So before you send out your computer for repairs, ensure that you check these off your to-do list:
Now that you already listed all the things that you should do before sending your computer for repair, the next questions would be is where you should take your computer to have it repaired.
Seek for referral.
The very best chance you have of choosing a great local computer repair service is if you're referred to one. If several people had a fantastic experience with one particular repair service, the chance of you receiving similar service is likely very good. Personal referrals are great but it's unlikely that you would get enough by chance encounter to feel confident about the value of a particular service. I highly recommend searching online for a local computer repair service. Many have reviews on various services that should make your decision making easier.
Check the ads.
A flier is not a referral, a web advertisement is not a referral, and a full-page ad in the Sunday newspaper is not a referral. Over time, you learn to think of these advertisements as the knowledge you have about the value of the specific company but the fact remains that you only know what they've told you. A company can advertise all they want but the message will always be biased. The message might be completely honest and a particular computer repair services might very well be the best in town but you can't know that from an ad, big or small.
Always check your options.
It seems more than logical to anyone reading this, I'm sure, but don't get service anywhere that you've ever had a poor experience at. There are always other options. There is no reason to give your business to a computer repair service that proved them unworthy of it once already.
Learn to observe.
Few computer repair services rely completely on their service business. Almost all of them also have at least a small retail area at their place of business and of course, the national chain services are usually attached to large retail outlets. Visit their store, browse a bit, but pay close attention to other customers who are dropping off or picking up their PCs. Do they seem satisfied? Make sure you observe as many customers as you can. Try to be as scientific as you can about your little survey. Observe the computer repair technicians; do they seem knowledgeable, professional, and helpful?
Do not assume.
Did you think that your only option for computer repair was the big retailer in the shopping center? Do you avoid national chain repair services simply because they're big? Do you assume that the repair shop next door is the right one? Don't rely on the assumptions you have about a particular company or type of company to make a decision. Do your own researches, ask around, and make some phone calls. The computer repair service with the best value deserves your business and the business of the people you know, no matter the size of the building or the size of the advertising budget.